Shipping & Returns
Offroad Sound Systems return & warranty policy:
If you have an item you believe to be defective or damaged during shipment, please email us at firstname.lastname@example.org or call or text 318-751-3598.
To ensure a smooth return process, please make sure you comply with the following:
- Made-to-order products (for example: stereo roofs, custom stereo roofs) may not be returned.
- Special order products cannot be returned
- Customers are responsible for shipping cost on returned items unless an exception is approved by Offroad Sound Systems prior to the return
- Original shipping and/or freight costs are not refundable
Most of our speaker components have their own return warranties. See links below. If you have any questions about your warranty on your equipment please reach out to us.
If we make a mistake or ship out the wrong item, no additional fees shall apply. If you’re unsure about a return, please email us at email@example.com or call or text 318-751-3598.